If you are charged with organising a school trip but are not familiar with the various school travel companies out there, you may find it somewhat overwhelming. You must compare and contrast what each has to offer, and in doing so will have to filter through a lot of information.
Your job will, however, be a lot easier if you keep the following in mind.
A Long and Prosperous History
Staying in the business for a long time is one of the most reliable indicators of a decent company. This is because the school travel industry relies heavily on repeat business, and only trusted and reliable companies that provide quality services can woo customers to stay loyal for years on end. A decade is a sound history, and companies that have been around for 20 years or more are the ones that really have their game together.
Clear and Concise Itineraries
Another mark of excellent school travel companies is the ability to create an itinerary that will show you exactly what your students can expect while on the trip. The more detailed the list of activities is, the better. This will allow you to better manage your time, while levelling the expectations of both parents and students. It will also help you determine just how useful the trip will be in helping enhance the student’s learning and understanding of the world around them.
Abundant Pre-Trip Information
Travel insurance, booking information, travel information, details on the party leader, price quotes, call-backs, insurance documentation, health guides, safety guides, newsletters, a section for frequently asked questions – these are some of the more important snippets of pre-trip information that will help you better prepare for a potential trip. Quality school travel companies make sure to provide this information (and more), as it helps inform potential clients about what the trip will entail while simultaneously streamlining the application process. In short, abundant pre-trip information will better prepare you for the trip ahead.
Responsive Support Channels
It is one thing to look at a website – to read its contents and sift through its FAQ. It is quite another to have another human being actively answer your questions through emails or in real time through voice chat. Decent school travel companies know this, which is why they put up extensive support channels that put you in touch with a representative to answer whatever queries you may have.
Fair and Competitive Pricing
This is simultaneously one of the most important and one of the most underestimated aspects. The better companies make sure to provide quotes that are a) justified by the contents of the travel package, and b) are relatively similar to the quotes offered by competitors. Be very careful of the ones that severely undercut the competition while offering the same amenities. Finding out that the accommodations and transportation are sub-par – or even non-existent – is the last thing you want to happen when landing in the airport of a foreign country.